Welcome to
Your Carrier Connection
Check out your health care insurance carrier choices—and see all the unique features and services they have to offer. Discover what each provides, see the doctors included in their network, and then decide for yourself.
Medical
Dental
Vision
Carrier Name:
Aetna
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 am - 6:00 pm EST
Phone Number:
Who We Are:
As a member, enjoy dental care that focuses on ease, simplicity and service. You can choose from a selection of affordable plans and programs.
Carrier Name:
Cigna
Areas We Serve:
Available nationally with the exception of MN and ND.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Cigna Support is available 24/7/365
Phone Number:
Who We Are:
Cigna Healthcare is the health benefits provider that advocates for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Carrier Name:
Delta Dental (Bronze, Silver, and Gold)
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday-Friday, 8:00 AM - 5:00 PM MST
Phone Number:
Who We Are:
Delta Dental protects more smiles than anyone. As the nation’s leading dental insurance provider, we make it easy to keep your smile healthy with specialized expertise and the largest network of dentists.
Carrier Name:
Delta Dental (Platinum)
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 9:00 p.m. EST
Phone Number:
Pre-enrollment Phone Number:
Who We Are:
Delta Dental protects more smiles than anyone. As the nation’s leading dental insurance provider, we make it easy to keep your smile healthy with specialized expertise and the largest network of dentists.
Carrier Name:
EyeMed
Areas We Serve:
Available nationally
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 7:30 a.m. - 11:00 p.m. EST
Saturday: 8:00 a.m. - 11:00 p.m. EST
Sunday: 11:00 a.m. - 8:00 p.m. EST
Phone Number:
Who We Are:
Driven to become the nation’s first choice for vision benefits, EyeMed seeks to give you choice and to make using your benefits easy. We’re focused on developing innovative benefit solutions and the networks you want. Visit eyemed.com.
Carrier Name:
HMSA
Areas We Serve:
Offered in Hawaii
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. to 5:00 p.m. Hawaii Time
Phone Number:
Who We Are:
HMSA works together with employers, partners, and providers to improve the health and well-being of Hawaii. Headquartered on Oahu with centers statewide to serve our members, HMSA is an independent licensee of the Blue Cross and Blue Shield Association.
Carrier Name:
Kaiser Permanente
Areas We Serve:
Offered in Hawaii
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 5:00 p.m. HST
Saturday 8:00 a.m. - 12:00 p.m. HST
Phone Number:
Pre-enrollment Phone Number:
Who We Are:
At Kaiser Permanente, your doctors, hospitals, and health plan benefits are all connected and focused on providing you with high-quality, affordable care. It’s health care that’s designed to make your life easier. It’s care for all that is you.
Carrier Name:
MetLife
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday-Saturday 9:00am-8:00pm EST
Phone Number:
Who We Are:
MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. We are also one of the largest commercial dental insurance carriers in the U.S. and offer dental and vision benefits on the Aon Benefit Experience.
Carrier Name:
MetLife
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 11:00 p.m. EST
Phone Number:
Who We Are:
MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. We are also one of the largest commercial dental insurance carriers in the U.S. and offer dental and vision benefits on the Aon Benefit Experience.
Carrier Name:
UnitedHealthcare
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 8:00 p.m. local time zone
Phone Number:
Who We Are:
UnitedHealthcare provides health plans and services to help our members live healthier lives. We are dedicated to simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers.
Carrier Name:
UnitedHealthcare
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 8:00 p.m. local time zone
Phone Number:
Who We Are:
UnitedHealthcare provides health plans and services to help our members live healthier lives. We are dedicated to simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers.
Carrier Name:
VSP Vision Care
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 7:00 a.m. - 4:30 p.m. HAST
Phone Number:
Who We Are:
Your well-being is at the heart of everything we do. VSP® Vision Care gives you access to quality eye care from VSP network doctors with low out-of-pocket costs. Get the most out of your vision plan with up to 115K provider access points including independent doctors, popular retailers, and online.
Get Carrier Ratings
See how others have rated their health carriers on a variety of measures, such as customer service, network of providers, and online experience. These consumer ratings and specific comments are available at digital.alight.com/petsmart during enrollment and throughout the year.