Welcome to

Your Carrier Connection

Check out your health care insurance carrier choices—and see all the unique features and services they have to offer. Discover what each provides, see the doctors included in their network, and then decide for yourself.

Medical

Dental

Vision

Medical

Dental

Vision

Carrier Name:

Aetna

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

https://www.aetna.com/aon/si

Once you’re a member (website):

https://www.aetna.com

Customer Service Hours:

Monday - Friday: 8:00 am - 6:00 pm EST

Phone Number:

1.855.496.6289

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Who We Are:

As a member, enjoy dental care that focuses on ease, simplicity and service. You can choose from a selection of affordable plans and programs.

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Carrier Name:

Cigna

Areas We Serve:

Available nationally with the exception of MN and ND.

Before you’re a member (preview site):

https://connections.cigna.com/aonactivehealth-withyou-2024/

Once you’re a member (website):

https://my.cigna.com

Customer Service Hours:

Cigna Support is available 24/7/365

Phone Number:

1.855.694.9638

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Who We Are:

Cigna Healthcare is the health benefits provider that advocates for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

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Carrier Name:

Delta Dental (Bronze, Silver, and Gold)

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

http://ddaz.deltadentalexchange.com

Once you’re a member (website):

http://www.deltadentalaz.com/member/

Customer Service Hours:

Monday-Friday, 8:00 AM - 5:00 PM MST

Phone Number:

1.844.266.7770

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Who We Are:

Delta Dental protects more smiles than anyone. As the nation’s leading dental insurance provider, we make it easy to keep your smile healthy with specialized expertise and the largest network of dentists.

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Carrier Name:

Delta Dental (Platinum)

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

http://ddca.deltadentalexchange.com/

Once you’re a member (website):

http://www.deltadentalins.com

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 9:00 p.m. EST

Phone Number:

1.800.471.8073

Pre-enrollment Phone Number:

1.800.546.9751

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Who We Are:

Delta Dental protects more smiles than anyone. As the nation’s leading dental insurance provider, we make it easy to keep your smile healthy with specialized expertise and the largest network of dentists.

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Carrier Name:

EyeMed

Areas We Serve:

Available nationally

Before you’re a member (preview site):

https://eyemed.com/en-us/exchange-aon/

Once you’re a member (website):

https://member.eyemedvisioncare.com/member/en

Customer Service Hours:

Monday - Friday: 7:30 a.m. - 11:00 p.m. EST
Saturday: 8:00 a.m. - 11:00 p.m. EST
Sunday: 11:00 a.m. - 8:00 p.m. EST

Phone Number:

1.844.739.9837

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Who We Are:

Driven to become the nation’s first choice for vision benefits, EyeMed seeks to give you choice and to make using your benefits easy. We’re focused on developing innovative benefit solutions and the networks you want. Visit eyemed.com.

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Carrier Name:

HMSA

Areas We Serve:

Offered in Hawaii

Before you’re a member (preview site):

http://www.hmsa.com/aon/

Once you’re a member (website):

https://members.hmsa.com/

Customer Service Hours:

Monday - Friday: 8:00 a.m. to 5:00 p.m. Hawaii Time

Phone Number:

1.800.651.4672, 1.808.948.6121

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Who We Are:

HMSA works together with employers, partners, and providers to improve the health and well-being of Hawaii. Headquartered on Oahu with centers statewide to serve our members, HMSA is an independent licensee of the Blue Cross and Blue Shield Association.

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Carrier Name:

Kaiser Permanente

Areas We Serve:

Offered in Hawaii

Before you’re a member (preview site):

http://kp.org/aon

Once you’re a member (website):

https://www.kp.org

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 5:00 p.m. HST
Saturday 8:00 a.m. - 12:00 p.m. HST

Phone Number:

1.800.966.5955

Pre-enrollment Phone Number:

1.877.580.6125

See More Detail

Who We Are:

Experience the Kaiser Permanente difference. To be healthy, you need quality care that’s simple, personalized, and hassle-free. At Kaiser Permanente, care and coverage come together — so you get everything you need to stay on top of your health in one easy-to-use package.

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Carrier Name:

MetLife

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

https://www.metlife.com/aon-exchange

Once you’re a member (website):

https://www.metlife.com/mybenefits

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 11:00 p.m. EST

Phone Number:

1.888.309.5526

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Who We Are:

MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. We are also the largest commercial dental insurance carrier in the U.S. and offer both dental and vision benefits on the Aon Active Health Exchange.

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Carrier Name:

MetLife

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

https://www.metlife.com/aon-exchange

Once you’re a member (website):

https://www.metlife.com/mybenefits

Customer Service Hours:

Monday-Saturday 9:00am-8:00pm EST

Phone Number:

1.888.309.5526

See More Detail

Who We Are:

MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. We are also the largest commercial dental insurance carrier in the U.S. and offer both dental and vision benefits on the Aon Active Health Exchange.

Learn More

Carrier Name:

UnitedHealthcare

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

https://www.whyuhc.com/aon10

Once you’re a member (website):

https://www.myuhc.com

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 8:00 p.m. local time zone

Phone Number:

1.888.571.5218

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Who We Are:

UnitedHealthcare provides health plans and services to help our members live healthier lives. We are dedicated to simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers.

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Carrier Name:

UnitedHealthcare

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

https://www.whyuhc.com/aon10

Once you’re a member (website):

https://www.myuhcvision.com

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 8:00 p.m. local time zone

Phone Number:

1.888.571.5218

See More Detail

Who We Are:

UnitedHealthcare provides health plans and services to help our members live healthier lives. We are dedicated to simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers.

Learn More

Carrier Name:

VSP Vision Care

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

http://aon.vspexchange.com

Once you’re a member (website):

https://www.vsp.com/login

Customer Service Hours:

Monday - Friday: 7:00 a.m. - 4:30 p.m. HAST

Phone Number:

1.877.478.7559

See More Detail

Who We Are:

Your well-being is at the heart of everything we do. VSP® Vision Care gives you access to quality eye care from VSP network doctors with low out-of-pocket costs. Get the most out of your vision plan with up to 115K provider access points including independent doctors, popular retailers, and online.

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Get Carrier Ratings

See how others have rated their health carriers on a variety of measures, such as customer service, network of providers, and online experience. These consumer ratings and specific comments are available at digital.alight.com/petsmart during enrollment and throughout the year.

Make It Yours To Go

Download a printable version of the benefits information you need.