Log on to the PetSmart Benefits Portal at digital.alight.com/petsmart.

Logging on for the first time? From the PetSmart Benefits Portal, register as a new user and follow the prompts to provide requested information and set up your username and password.

Following your enrollment, you may still need to take action. If you do, the required follow-ups will appear on a confirmation page.

In the weeks following your enrollment, you could be asked to complete a short, confidential survey about your enrollment experience. The survey will be sent from an Aon email address. Please take a few minutes to share your thoughts and help us improve your experience.

Questions?

Once logged on to the PetSmart Benefits Portal at digital.alight.com/petsmart, look for the “Need Help?” icon to ask Lisa, your virtual assistant, any questions you may have. Lisa can also connect you with a web chat representative and other helpful resources. For additional support, you can schedule an appointment with a customer service representative through the PetSmart Benefits Portal. You can also call the PetSmart Benefit Center at 1.888.481.0101 from 8:00 a.m. to 5:00 p.m. PT Monday through Friday.